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Have a question about a translation, your account, credits, or a feature? Send us the details and our support team will help you find a clear next step.
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Support for every part of your workflow
Whether you are translating one image or managing a full manga project, choose the topic closest to your question and include the relevant details in your message.
Translation Results
Get help with missed text, incorrect language output, text placement, or a page that did not translate as expected.
Uploads & File Types
Ask about image uploads, chapter files, PDFs, ZIP or CBZ archives, webtoon strips, and supported file limits.
Credits & Billing
Contact us about plan features, credit usage, subscription questions, payment issues, or account upgrades.
Account Access
Get assistance with sign-in problems, profile settings, account verification, or accessing your translation history.
Glossary & Characters
Learn how to maintain consistent terminology, character names, speaking style, and personality across projects.
Business Inquiries
Discuss higher-volume usage, commercial workflows, collaboration, API needs, or support for larger teams.
A simple path from question to solution
Every request is reviewed with the context you provide. Clear details help our team reproduce the issue, explain the feature, or identify the right resolution faster.
Send the details
Describe what you were trying to do, what happened, and the result you expected.
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Our team checks the information, identifies the most relevant area, and investigates when needed.
You receive a clear reply
We respond with practical instructions, an explanation, or the next action required to resolve the request.
Before you send your message
These quick answers can help you prepare the information our team needs.
How quickly will the support team reply?
We usually reply within 1–2 business days. Complex translation or technical issues may require additional investigation, but we will use the details in your message to move the request forward.
What should I include when reporting a translation problem?
Please include the source language, target language, file type, feature used, and a screenshot of the result. If available, mention the approximate time the translation was created.
Can I attach manga pages or screenshots?
If the form includes a file-upload field, you can attach a relevant screenshot. Avoid sending private, sensitive, or copyrighted material you do not have permission to share.
How do I ask about my account or subscription?
Send the message using the email address connected to your Manga Translator AI account. Include the plan name and a short description of the issue, but never send your password or full payment details.
Can I contact you about business or high-volume use?
Yes. Select the closest business-related subject in the form and tell us about your team, expected translation volume, workflow, and any API or support requirements.
Can I email support instead of using the form?
Yes. You can email us directly at support@mangatranslatorai.io. Include the same context you would provide through the form so we can help efficiently.
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Upload your image, select your preferred language, and let Manga Translator AI preserve the visual experience while translating the dialogue.